TESTIMONIALS
We feel the Charter difference.
Residents at Charter Senior Living of Jackson will give it to you straight: Each day offers something new, but being treated with compassion and quality care is tried and true.
Read testimonials from residents and their loved ones to get a better understanding of how Charter stands out from other senior living communities.
“The staff at Charter Senior Living of Jackson was very welcoming, very personable, and thorough. Peggy was delightful. We had a tour of the community and available residences. The one-bedroom deluxe would be better for us. It was as clean as a whistle. We watched residents take part in some activities. Some people were doing some exercises. The attitude and friendliness of the staff were great. Every resident was wearing a pendant for emergency cases, so it was safe and sound. They manage medications if necessary. The last note I had is “to trust your instincts.” Can you imagine you or your loved one living there and being comfortable? Did you feel at ease while visiting, and was the staff friendly and inviting? I said yes to all. ”
– Mary, Community Member
“The staff at Charter Senior Living of Jackson was very welcoming, personable and thorough.”
– Mary, Community Member
“Charter Senior Living of Jackson has been our grandmother’s home for the past 2 years. She had dementia and was in Memory Care until her passing at the end of August. Words can barely express our gratitude for the amazing way our loved one was taken care of during her time there. The staff and caretakers are some of the most professional and caring people we have ever met. From the office staff to the nurses and everyone in between, they are not only kind, but exceptional. These hard workers aren’t perfect I’m sure, but they show up with a smile on their face each day ready to do what they can for the residents. Charter feels like a family from the moment you walk in. We were always kept well informed about our loved one’s care. Our loved one was always clean, dressed, and well fed. We never had any issue that was not easily resolved. The staff are so great about working with the family as well. Visitors were welcomed and not just at certain times. They had many activities and social opportunities which they encouraged residents to attend. It always looked like they were having fun…both staff and residents! Our family and grandmother have been blessed to be at Charter. We want to highly recommend Charter Senior Living of Jackson. Give them a call and check it out…you will be glad you did. They are definitely the standard to follow. Our grandmother was loved here, and we could not be more pleased to say our relative was treated no differently as her disease progressed. Always with patience, always with kindness, and of course, respect. Just as it should be! We LOVE you, Charter family!”
– Nancy Vogt, Resident’s Family Member